Last updated: [01/12/2025]
Who We Are
Our website address is: https://onestore.sa
onestore.sa is an online store operating in the Kingdom of Saudi Arabia, offering products for sale and delivery to customers.
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Personal identification information (name, phone number, email address)
- Billing and shipping address
- Order details and purchase history
- Technical data such as IP address, browser type, and device information
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly with your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, a temporary cookie will be set to check browser compatibility. This cookie contains no personal data and is discarded when you close your browser.
When you log in, cookies are set to save your login details and display preferences. Login cookies last two days, and screen options cookies last one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes login cookies.
If you edit or publish content, a cookie storing the post ID will be saved and will expire after one day.
Orders & Payments
When you place an order, your personal and order information is used to process and fulfill your purchase.
Payments are processed securely through third-party payment gateways such as XYZ. We do not store or process your credit/debit card details on our servers.
Shipping & Delivery
To deliver your order, we share necessary information (such as name, phone number, and delivery address) with third-party courier companies such as XYZ.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves in the same way as if you visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We may also share limited data with:
- Payment gateways (XYZ)
- Courier and delivery partners (XYZ)
- Analytics and security services
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
For registered users, personal information is stored in the user profile. Users can view, edit, or delete their information at any time (except usernames). Website administrators can also access this information.
Order-related data is retained as required for legal, accounting, and security purposes.
Your Rights Over Your Data
You may request:
- An exported file of the personal data we hold about you
- Deletion of your personal data, except where retention is required by law or for security purposes
Data Protection & Saudi PDPL
We process personal data in accordance with the Saudi Arabian Personal Data Protection Law (PDPL) and applicable regulations.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Contact Information
For privacy-related questions, contact us at: Email: support@onestore.sa